Shipping and Delivery

At AyurvedaBay we make every effort to ensure that delivery and receipt of your goods is as stress-free as possible. To facilitate that, we will keep in touch with you at various stages of the ordering and shipping. All orders are shipped out from our global distribution center in New Delhi, India.

ORDER CONFIRMATION

As soon as an order is authorized for payment, you will receive an e-mail confirmation of your order. This confirmation will indicate your order number that you can refer to for checking the status of your order.

DELIVERY TIME

Total Delivery Time = Time to Process Order + Time in Transit.

Order Processing Time for Standard delivery orders is 7 to 10 days and another 7 to 10 days in delivery. So the Estimated delivery time frame (ETA) for "Standard Delivery Orders" is 2 to 3 weeks from ordering to delivery.

Order Processing Time for Expedited delivery orders is 1 to 3 days and another 6 to 9 days in delivery. So the estimated delivery time frame (ETA) for "Expedited Delivery Orders" is 7 to 12 days from ordering to delivery.

All standard delivery orders below US $50 value are shipped via Registered Airmail Post which typically takes 12-18 business days in delivery to most countries (please refer to the table below for country wise estimated delivery time). Registered Airmail does not provide periodic online status updates at every check point like FedEx / DHL. The tracking information is only updated upon dispatch and arrival in the destination country, on the local post office website.

All Orders above US $50 value are shipped either via DHL, FedEx or EMS also known as Priority Airmail (with complete web tracking). The shipment method we choose (DHL, FedEx or EMS) will depend upon the nature of the products ordered. DHL and FedEx take about 5 to 9 days for delivery to most countries, whereas Priority Airmail takes about 10 to 12 mailing days to deliver.

*Please note: DHL / FedEx service is not available for the following countries –

Russia, Brazil, Argentina, Mexico, Barbados, Belarus, Chile, Colombia, Peru, Ukraine, Trinidad and Tobago, Bulgaria, Romania, Bosnia and Herzegovina, Macedonia, Turkey, Serbia, Guadeloupe.

Orders received from the above mentioned countries will be shipped via Airmail Post only.

COUNTRIES             DELIVERY TIME ESTIMATE (Via Registered Airmail Post)

USA - 48 contiguous States   12-18 days

USA - Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands  16-21 days    

UK Mainland  8-14 days

UK Ireland      12-21 days

UK Northern Ireland and British Isles            14-21 Days    

Canada            18-27 days    

Australia & New Zealand       14-21 Days  
 

Japan   8-14 days     
 

France, Belgium, Netherlands, Switzerland, Austria, Luxemburg, Spain, Greece    12-18 Days    

Sweden, Denmark, Finland    16-21 Days

*Germany and Italy    Only Orders above $40 will be processed and dispatched via DHL with estimated delivery time of 4-7 days 
                

Poland, Hungary, Czech Republic, Croatia, Romania, Bulgaria, Latvia, Cyprus      14-21 Days

Slovenia, Slovakia, Lithuania, Moldova, Serbia, Macedonia, Bosnia           18-27 days

Kazakhstan, Ukraine   16-24 Days

Russia, Azerbaijan, Belarus, Armenia            30 to 45 days

Israel, Turkey  21-30 days

UAE, Saudi Arabia, Kuwait, Lebanon, Qatar, Oman, Bahrain, Iran 12-18 days

South Africa    18-27 days

Singapore, Hong Kong, Malaysia, China, Taiwan     10-16 days

Thailand, Indonesia, Philippines, South Korea          14-21 days

Sri Lanka, Pakistan, Nepal, Bangadesh          10-14 days

Argentina, Brazil, Chile, Costa Rica, Peru, Panama, Ecuador, Colombia, Mexico   21-30 days

All other countries      21 to 30 days

** These are general delivery estimates and work correctly for 99% of the orders. Fraction of the orders may sometimes take longer than expected to arrive due to Postal or Customs delays and occasionally due to heavy snow in winters or festivals in India or during the Christmas holidays, delivery may take a little longer than these general estimates.

Once we have packaged your order and ship it out, we will send you another email to let you know that it is on its way. We will also let you know the tracking number (so you can check the delivery status of your package online.

To ensure the quickest confirmed delivery of orders, please make sure to include the COMPLETE delivery address with the correct PIN/ZIP CODE. We will not be responsible for any delays resulting from incomplete address listings. All parcels shipped internationally require signature upon receipt to verify receipt. So we kindly ask that you be available and ready to receive the parcel at the shipping address you have provided to us so as to avoid any unnecessary complications or delays. If you know that there will be no one available to sign for your delivery, it may be best to supply an alternative address for delivery.

If no one is available at the delivery address to sign for the goods, the delivery company will leave a card quoting the card reference number to re-arrange delivery.

SHIPPING CHARGES

It is our endeavor to make shipping charges as reasonable as possible. Shipping is calculated according to the total value of the purchase and so it depends upon how many products you buy and usually not the weight or destination.

For orders below $60 value we charge $9.99 for standard delivery and 29.99 for expedited delivery. All orders above $60 qualifies for Free Worldwide Shipping via Standard delivery and $24.99 if you choose Expedited delivery method!.

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