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Returns and Refunds

We always hope that you are pleased with your purchase. However, If you need to return an item for an exchange or refund, please do so within 30 days starting from the day on which you receive your order. Please notify us within 7 working days of receipt of the goods about the unwanted items.

Please note that we cannot accept returned merchandise which has been used or where the product seal is broken or has been removed. The product must arrive undamaged and in it its original packaging. If you cancel your order, you must return the goods to us at your own expense. Please use Recorded Delivery, so you can be sure that we've received the items.

All refunds for returned orders are subject to a deduction of the original true cost of postage to us. These deductions do not apply where we have sent an incorrect item or if an order arrives damaged, in which case no deduction is made.